Shipping & Returns
Call 877-404-1593 with questions Monday - Sunday 9 a.m. to 9 p.m.
Returns / Exchanges 15-Day MONEY BACK GUARANTEE
30-Day EXCHANGE/CREDIT GUARANTEE
Day 1 starts the day you receive the merchandise. This includes back orders or special orders that made you wait. Returns must be unwashed, undamaged, and bear the original tags. You must pay to ship returns/exchanges back to us. You need no return authorization to do so, but please include the original order receipt or information we can use to identify you. We ship exchanges and back orders to you for FREE
Please ship returns/exchanges to:
558 Green Bay Road
Winnetka, IL 60093
Shipping At checkout, most domestic orders over $99 qualify automatically for FREE USPS First Class or Priority Mail shipping.
Most orders under $99 qualify automatically for $2.99 (flat rate) USPS First Class or Priority Mail shipping.
If you need something faster or guaranteed by a certain date, we offer all shipping services available through UPS.
Most USPS Priority orders ship the next business day. Most UPS orders ship the same business day if placed before 1 p.m. (CST).
Free shipping offers are valid only to addresses within the contiguous United States
Orders shipped outside Illinois are TAX FREE
. A 9.75% sales tax will be added for Illinois orders (our business's State of residence).